Legal
Privacy Policy
Last updated: February 11, 2026
easyChef Pro
Privacy Policy
Effective Date: January 23, 2026
Last Updated: January 23, 2026
Digital Galactica Labs, LLC
A subsidiary of Gatehouse Asset Management LLC
Introduction
At easyChef Pro, operated by Digital Galactica Labs, LLC, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application and related services (collectively, the "Services").
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Services.
This Privacy Policy should be read in conjunction with our Terms of Service.
🔒 Your Privacy Commitment: We do NOT sell your personal information. We do NOT share your personal information for cross-context behavioral advertising. Your data is used solely to provide and improve the Services.
1. Information We Collect
1.1 Personal Information You Provide
When you register for an account or use our Services, we may collect:
• Account Information: Full name, email address, username, password
• Profile Information: Dietary restrictions, allergies, food preferences, cooking goals, skill level
• Contact Details: Phone number (optional), mailing address (if provided)
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Communications: Messages you send to us, feedback, support requests
1.2 Information We Collect Automatically
When you use the Services, we automatically collect certain information:
• Usage Data: Recipes viewed, saved, or favorited; ingredients added to your pantry; meal plans created; shopping lists generated; search queries; time spent on features
• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Log Data: IP address, browser type, access times, pages viewed, app crashes, system activity
• Performance Data: App performance metrics, error logs, diagnostic information
1.3 Location Information
With your explicit permission, we may collect location data to suggest nearby grocery stores, provide localized pricing, and offer region-specific recipes. You can enable or disable location services at any time through your device settings.
1.4 Information from Third Parties
We may receive information about you from third parties, including social media platforms, app store providers, and analytics services.
1.5 Sensitive Personal Information
We may collect certain categories of sensitive information:
• Health Information: Dietary restrictions, allergies, health goals
• Precise Geolocation: When location services are enabled
Important: We use sensitive information only to provide the Services and will not use it for any other purpose without your explicit consent. California residents have the right to limit our use of sensitive personal information.
2. How We Use Your Information
We use your information for the following purposes:
To Provide and Maintain the Services
Create and manage accounts, deliver personalized recommendations, generate meal plans, track pantry inventory, process payments, and provide customer support.
To Personalize Your Experience
Tailor content and recommendations to your preferences, remember settings, suggest recipes based on dietary restrictions.
To Communicate With You
Send account updates, transactional emails, reminder notifications, and promotional communications (only if you opt in).
To Improve and Develop the Services
Analyze usage patterns, conduct research, test new features, monitor performance, and troubleshoot issues.
For Safety and Security
Detect fraud and abuse, protect security and integrity, enforce Terms of Service, and comply with legal obligations.
3. How We Share Your Information
We Do Not Sell Your Personal Information. We have never sold personal information and will not do so in the future.
We may share your information in the following circumstances:
With Your Consent
When you explicitly authorize us to share information for features like recipe sharing or connecting with third-party accounts.
With Service Providers
We work with trusted third-party service providers who help us operate the Services: cloud hosting (AWS, Google Cloud), analytics (Google Analytics, Mixpanel), payment processing (Stripe, Apple Pay, Google Pay), customer support (Zendesk, Intercom), email services (SendGrid, Mailchimp), and push notifications (Firebase, OneSignal).
For Legal Reasons
We may disclose information if required by law, in response to legal processes, government requests, or to protect rights, property, or safety.
Business Transfers
If Digital Galactica Labs is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
Aggregated and De-Identified Data
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods: Account Information (duration of account + 90 days after deletion), Usage Data (24 months), Payment Records (7 years for tax/legal requirements), Support Communications (3 years), Marketing Opt-Outs (indefinitely to honor opt-out).
When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, tax, audit, or security purposes.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, alteration, and destruction.
Security Measures Include:
• Encryption: All data encrypted in transit using TLS/SSL and at rest using AES-256
• Access Controls: Strict authentication and role-based access controls
• Secure Servers: Data stored on secure, monitored servers with firewalls
• Regular Audits: Periodic security assessments and penetration testing
• Employee Training: Staff trained on data protection and privacy best practices
Limitation: While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Breach Notification
In the event of a data breach that compromises your personal information, we are committed to transparency and prompt action.
Our Breach Response Process
• Investigation: Immediately investigate and contain the breach
• Assessment: Determine scope, nature, and impact
• Notification: Notify affected users within 72 hours of confirming the breach
• Regulatory Reporting: Notify relevant authorities as required by law
• Remediation: Take corrective action to prevent future breaches
• Support: Provide credit monitoring or identity theft protection where appropriate
Breach notifications will include: description of what happened, types of information compromised, steps we're taking, steps you can take, and contact information.
To report a security concern: [email protected]
7. Cookies and Tracking Technologies
We use cookies, pixels, tags, and similar tracking technologies to collect information about your browsing activities and to personalize your experience.
Types of cookies: Essential (required for functionality), Performance (analyze usage), Functional (remember preferences), Marketing (personalized content and ads).
You can control cookies through browser settings, app privacy settings, or opt-out tools. Note: Disabling certain cookies may limit some features.
8. Third-Party Links and Services
The Services may contain links to third-party websites, apps, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Third-party services we may integrate with: social media platforms, recipe sharing platforms, grocery delivery services, smart home devices, and fitness/health tracking apps.
9. Children's Privacy
The Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected]. We will take steps to delete such information from our systems.
10. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
General Rights
• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for processing based on consent
• Opt-Out: Unsubscribe from marketing communications at any time
How to Exercise Your Rights
Email: [email protected]| Online Form: easychefpro.com/privacy-request | Phone: (855) 439-2433
Mail: Digital Galactica Labs, LLC, Attn: Privacy Department, 1234 Innovation Drive, Suite 500, Las Vegas, NV 89101
We will respond to your request within 30 days. We may need to verify your identity before processing your request.
11. Additional Rights for California Residents
If you are a California resident, you have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Your California Rights
California residents have the right to:
• Know: Request information about categories and specific pieces of personal information collected, sources, purposes, and third parties with whom we share
• Delete: Request deletion of your personal information, subject to exceptions
• Correct: Request correction of inaccurate personal information
• Opt-Out of Sale/Sharing: Direct us not to sell or share your personal information
• Limit Use of Sensitive Information: Limit our use of sensitive personal information
• Non-Discrimination: Not receive discriminatory treatment for exercising your CCPA rights
Important: We do NOT sell your personal information to third parties. We do NOT share your personal information for cross-context behavioral advertising. We have not sold or shared personal information in the past 12 months.
Categories of Personal Information We Collect
In the past 12 months, we have collected the following categories from California residents: Identifiers (name, email, IP address), Personal Information (name, address, payment info), Protected Classifications (age, gender - optional), Commercial Information (purchase history), Internet/Network Activity (browsing history, app usage), Geolocation Data (precise location if enabled), Sensory Information (photos if uploaded), Inferences (preferences, characteristics), and Sensitive Personal Information (health data, dietary restrictions).
How We Use Sensitive Personal Information
We use sensitive personal information (dietary restrictions, allergies, health goals, precise geolocation) only to provide the Services, ensure security, perform services on your behalf, and comply with legal obligations. We do NOT use or disclose sensitive personal information for any other purpose without your explicit consent.
How to Exercise Your California Rights
Submit a Request: Email [email protected]| Online Form: easychefpro.com/privacy-request | Phone: (855) 439-2433 | Mail: Digital Galactica Labs, LLC, Attn: California Privacy Rights, 1234 Innovation Drive, Suite 500, Las Vegas, NV 89101
Verification: To protect your privacy, we will verify your identity before processing your request. We may ask for additional information to confirm your identity.
Authorized Agents: You may designate an authorized agent to make a request on your behalf. The agent must provide proof of authorization.
Response Time: We will respond to verifiable requests within 45 days. If we need more time, we will notify you.
California 'Shine the Light' Law
California Civil Code Section 1798.83 permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.
California Auto-Renewal Law
For subscription services, we comply with California's Automatic Renewal Law by providing clear disclosure of auto-renewal terms, obtaining affirmative consent, sending renewal reminders, and providing easy cancellation methods. See our Terms of Service, Section 9 for complete details.
12. International Users and Data Transfers
The Services are operated from the United States. If you access the Services from outside the United States, your information will be transferred to, stored, and processed in the United States.
Legal Basis for Processing (EEA/UK Users)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information based on: Contract Performance, Consent, Legitimate Interests, and Legal Obligations.
International Data Transfers
We transfer data internationally using appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, adequacy decisions, and consent where required.
Additional Rights for EEA/UK Users
EEA and UK residents have additional rights under GDPR, including: right to lodge a complaint with a supervisory authority, right to data portability, right to object to processing, right to restrict processing, and right to withdraw consent at any time.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You of Changes
We will update the 'Last Updated' date at the top of this policy. For material changes, we will provide prominent notice through in-app notification, email, or banner on our website or app. We will provide at least 30 days' notice before material changes take effect.
Your continued use of the Services after changes become effective constitutes your acceptance of the revised Privacy Policy. If you do not agree to the changes, you must stop using the Services and delete your account.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Department
Email: [email protected]| Phone: (855) 439-2433
Mail: Digital Galactica Labs, LLC, Attn: Privacy Department, 1234 Innovation Drive, Suite 500, Las Vegas, NV 89101
Other Contacts: General Inquiries ([email protected] or [email protected]), Security Issues ([email protected]), Data Subject Requests (easychefpro.com/privacy-request)
Response Time: We aim to respond to all privacy inquiries within 5 business days.
— End of Privacy Policy —
This Privacy Policy was last updated on January 23, 2026.
Please review it regularly to stay informed about how we protect your privacy.
© 2026 Digital Galactica Labs, LLC. All rights reserved.